Assistant Community Manager - Denver/Glendale/Cherry Creek

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The Assistant Property Manager is responsible for assisting with leasing operations and managing existing resident needs from the Infinity Park office. This position combines administrative duties, leasing/selling, and performing lease signings to new residents.  This role will also manage renewals, resident retention, delinquency, conduct audits and report results to the property manager.   

If you have the passion to drive results with data and the ability and enthusiasm to help build our future, we want to talk with you.   

KEY RESPONSIBILITIES 

• Manage delinquency by sending 3-day emails, posting notices, Issue 3-day demands for compliance, following up with delinquent residents, pursuing eviction when necessary and in accordance with procedures, and escalating issues to the property manager when appropriate

• Process checks into OneSite

• Welcome guests, potential residents, and existing residents into the office assisting with packages, answering phones, and responding related management or maintenance concerns

• Enter data into OneSite related to work order submission, completion, and required details • Communicate with residents via email and phone calls in response to work order requests

• Daily monitoring, adjustments, and submitting Craigslist ads

• Conduct ongoing leasing operations: provide tours (including evenings and weekends), answer leasing calls, conduct lease signings, sales walks, weekly reporting, and completion of the leasing checklist

• Manage lead management queues and sign new leases to maintain occupancy at designated communities

• Manage the renewal process by sending out resident letters and following up 

• Provide leasing information and tours for walk-in traffic • Manage Resident Retention via Onesite

• Conduct Monthly Parking and Storage Audit • Manage active building replies and promote resident FUNctions

• Manage the renewal process from the 90-day offer letter to the 60-day notice • Enter notice to vacates and resident activity in Onesite 

• Set up all pre-move out walks and FAS walks through Onesite • Comply with Fair Housing regulations and ordinances •  

QUALIFICATIONS & EXPERIENCE 

• At least two years post high-school education required Strong analytic thought process and ability to interpret findings

• Experience in Property Management is preferred, but not required

• Authorization to work in the United States without company sponsorship • A valid driver’s license and access to a reliable car 

 KNOWLEDGE & ABILITIES 

• Strong written and verbal communication skills are essential

• Experience with MS Office

• Ability to work on multiple projects and tasks at once in an efficient manner

Location: Glendale, CO
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